Customer Service Representative

Work With a Local Team That Values Helpful Service and Honest Communication

Mr. Spring Garage Doors is seeking a friendly, smart, and motivated Sales/Dispatch/CSR Rep to join our team. Are you experienced with over-the-phone sales and want to be apart of a great team and environment? We want to see what you got! NO EXPERIENCE REQUIRED. We are looking for someone who is friendly, confident, excellent in customer service, and has meticulous attention to detail.

As a office admin you will be responsible for answering sales and service calls, booking and routing the calls to technicians, in person material sales/pickup, coordinating orders, account relations, organization within operations, and customer service. This is an in-person role, as you would be the sole office administrator, with the potential to have optional days to work remotely as we grow in the future. Each day will be different, you will be interacting with different customers on a daily basis, while dispatching jobs to different technicians. A patient and respectful attitude is a must while representing Mr. Spring.

Responsibilities:

  • Answer incoming calls
  • Book jobs from calls, inquires, and other platforms with work orders
  • Organize technicians schedules to optimize time and scheduling
  • Retail hardware for in person pickups
  • Send invoices
  • Customer service calls
  • Document operational activities
  • Collect payments for goods or services

Job Requirements:

  • Customer service, office administration, or sales experience preferred
  • Proficiency in computer software (Outlook, Excel, other applications we use)
  • Organized and detail oriented with the ability to multitask effectively
  • Capable of learning quickly and implementing those lessons effectively
  • Excellent interpersonal communication skills to communicate with customers and collaborate with others under any conditions

Benefits

  • 401(k)
  • 401(k) matching
  • Paid time off

Join Our Team

Ready to apply? Please complete the short application form below and attach your resume and cover letter. Once we receive your information, our team will review your application and reach out if your experience is a good fit for the position.

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    Your Local Garage Door Company

    We care about our community — and our fellow community members. While other garage door companies see their customers as just another paycheck, we treat you with the same care and respect as our family members and friends.

    Contact Us

    Address: 245 Roselawn Ave E #38, Maplewood, MN 55117
    Hours: Open 24 Hours
    Monday-Sunday
    Send Mail: info@callmrspring.com
    Call for booking
    (612) 416-0091
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